Journal Search Engine
Search Advanced Search Adode Reader(link)
Download PDF Export Citaion korean bibliography PMC previewer
ISSN : 2233-4165(Print)
ISSN : 2233-5382(Online)
Journal of Industrial Distribution & Business Vol.8 No.7 pp.21-29
DOI : http://dx.doi.org/10.13106/ijidb.2017.vol8.no7.21.

Workplace Violence and Social Network Service Addiction

Young-Keun Choi
Assistant Professor, Division of Business Administration, College of Business, Sangmyung University, Seoul, Korea. Tel: +82-2-781-7540, E-mail: penking1@smu.ac.kr
October 10, 2017. November 2, 2017. December 15, 2017.

Abstract

Purpose - The purpose of this study is to investigate the impact of organizational politics on employees’ social network service addiction and how it influences their job satisfaction and organizational citizenship behavior. And this study explores if leader-member exchange can moderate the relationship between organizational politics and social network service addiction.
Research, design, data, and methodology - For this, this study collected data from 305 employees in Korean companies through a survey method and uses SPSS 18.0 for hierarchical regression analysis in the hypothesis test.
Results - First, organizational politics increases immersion, compulsion and association among the sub-factors of social network service addiction. Second, each phenomena of social network service addiction such as salience, compulsion and association decrease each relevant factors of job satisfaction and organizational citizen behavior. Third, compulsion and association among the sub-factors of social network service addiction play the mediating roles between organizational politics and each relevant factors of job satisfaction/organizational citizen behavior. Finally, some of sub-factors of leader-member exchange decrease the effect of each characteristics of organizational politics on immersion, compulsion and association among the sub-factors of social network service addiction.
Conclusions - This study provides some of managerial implications to corporate executives who try to manage organizational attitude.

JEL Classifications: C12, C83, M12, M14.

초록


 

Figure

Table

Reference

  1. Bateman, T. S., & Organ, D. W. (1983). Job Satisfaction and good soldier: The relation between affect and employee citizenship. Academy of Management Journal, 26, 587-595.
  2. Baron, R., & Kenny, D. (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic and Statistical Considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
  3. Block, J. J. (2008). Issues for DSM-V: Internet addiction. American Journal of Psychiatry, 165(3), 306-307.
  4. Brenner, V. (1997). Psychology of computer use: XLVII. Parameters of internet use, abuse and addiction: the first 90 days of the internet usage survey. Psychological Reports, 80, 879-882.
  5. Burke, M. J., Brief, A. P., & George, J. M. (1993). The role of negative affectivity in understanding relations between self-report of stressors and strains: A comment on the applied psychology literature. Journal of Applied Psychology, 78(3), 402–412.
  6. Cetin, M., Yesilbag, Y., & Akdag, B. (2003). Organizational citizenship behavior of teacher’s. Ataturk Education Faculty, Journal of Educational Science, 17, 39–54.
  7. Chao, J., & Nestler, E. J. (2004). Molecular neurobiology of drug addiction, Annual Review of Medicine, 55, 113-132.
  8. De Clercq, D., & Belausteguigoitia, I. (2017). Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources. Journal of Management & Organization, 23(5), 689-708.
  9. Echeburua, E., & de Corral, P. (2010). Addiction to new technologies and to online social networking in young people, a new challenge, Addictions, 22, 91-95.
  10. Ferris, G. R., Russ, G. S., & Fandt, P. M. (1989). Politics in organizations. In R. A. Giacalone & P. Rosenfeld (Eds.), Impression management in organizations (pp.143–170), Newbury Park, CA: Sage.
  11. Ferris, G. R., Frink, D. D., Galang, M. C., Zhou, J., Kacmar, K. M., & Howard, J. L. (1996). Perceptions of organizational politics: Predictors, stress-related implications, and outcomes. Human Relations, 49, 233–266.
  12. Folkman, S., & Lazarus, R. S. (1991). Coping and emotion. In Monat, A., Lazarus, R. S., (Eds.), Stress and coping: An anthology (pp.207-227), New York: Columbia University Press.
  13. Freeman, R. B. (1978). Job satisfaction as an economic variable. American Economic Review, 68(2), 135–141.
  14. Ganster, D. C., Fusilier, M., & Mayes, B. T. (1986). Role of social support in the experience of stress at work. Journal of Applied Psychology, 71, 102–110.
  15. Gerstner, C. R., & Day, D. V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82, 827–844.
  16. Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX theory of leadership over 25 years: Applying a multi-level multi-domain perspective). Leadership Quarterly, 6, 219–247.
  17. Grandey, A. A., & Cropanzano, R. (1999). The conservation of resources model applied to work–family conflict and strain. Journal of Vocational Behavior, 54, 350–370.
  18. Griffiths, M. D. (2005). A components model of addiction within a biopsychosocial framework. Journal of Substance Use, 10, 191-197.
  19. Griffiths, M. D. (2013). Social Networking Addiction: Emerging Themes and Issues. Journal of Addiction Research & Therapy, 4(5), 1-2.
  20. Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. The American Psychologist, 44, 513–524.
  21. Hobfoll, S. E. (2014). Psychological predictors of addictive social networking sites use: The case of Serbia. Computers in Human Behavior, 32, 229-234.
  22. Kang, I., Shin, M. M., & Park, C. (2013). Internet addiction as a manageable resource: A focus on social network services, Online Information Review, 37(1), 28-41.
  23. Kaufman, G. N., Beehr, T. A. (1986). Interactions between job stressors and social support: Some counterintuitive results. Journal of Applied Psychology, 71, 522–526.
  24. Kim, A. S., Oh, Y. S., & Choi, B. N. (2016). Effects of LMX and Perceived Ethics with Leader on Job Burnout. Journal of Distribution Science, 14(8), 59-66.
  25. Kim, J. J., Eom, T. K., Kim, S. W., & Youn, M. K. (2015). Effects of Ethical Management on Job Satisfaction and Turnover in the South Korean Service Industry. The International Journal of Industrial Distribution & Business, 6(1), 17-26.
  26. Kirschner, P. A., & Karpinski, A. C. (2010). Facebook and academic performance. Computer Human Behavior. 26, 1237-1245.
  27. Kuss, D. J., & Griffiths, M. D. (2011). Online social networking and addiction – A review of the psychological literature. International Journal of Environmental Research and Public Health, 8, 3528-3552.
  28. Kwon, J. H., & Yang, H. C. (2015). Effects of Authentic Leadership and Leader-Member Exchange on Employee Psychological Ownership and Organizational Commitment. Journal of Distribution Science, 13(11), 23-30.
  29. Lazarus, R. S. (1999). Stress and emotion –A new synthesis. London: Free Associations Books.
  30. Leshner, A. I. (1997). Addiction is a brain disease, and it matters, Science, 278(5335), 45-47.
  31. Luscombe, B. (2009). Social norms: Facebook and divorce. Time, 173, 93-94.
  32. Martin, R., Thomas, G., Legood, A., & Russo, S. D. (2017). Leader–member exchange (LMX) differentiation and work outcomes: Conceptual clarification and critical review. Journal of Organizational Behavior, doi: 10.1002/job.2202 Retrieved September 20, 2017 from http://epubs.surrey.ac.uk/814145/
  33. Mount, M., Ilies, R., & Johnson, E. (2006). Relationship of personality traits and counterproductive work behaviors: The mediating effects of job satisfaction. Personnel Psychology, 59, 591–622.
  34. Muise, A., Christofides, E., & Desmarais, S. (2009). More information than you ever wanted: Does facebook bring out the green-eyed monster of jealousy?. CyberPsychology. Behavior, 12, 441-444.
  35. Nyland, R., Marvez, R., & Beck, J. (2007). MySpace: Social networking or social isolation?. In: Proceedings of the Midwinter Conference of the Association for Education in Journalism and Mass Communication, Midwinter Conference of the Association for Education in Journalism and Mass Communication, Reno, NV, USA, 23–24.
  36. Park, K. H., Seong, N. C., & Moon, J. S. (2016). The Effect of Distribution Enterprise Leader's Coaching Behavior on Organizational Citizenship Behavior and Turnover Intention: Mediating Role of Authentic Leadership and Moderating Role of Emotional. Journal of Distribution Science, 14(1), 75-84.
  37. Perrewe, P. L, Rosen, C. C., & Maslach, C. (2012). Organizational politics and stress: The development of a process model. In: Ferris GR, Treadway DC. (Eds.), Politics in organizations: Theory and research considerations (pp.213–255). New York, NY: Routledge.
  38. Persch, J. A. (2007). Jealous Much? MySpace, Facebook Can Spark It. Retrieved September 20, 2017 from http://www.msnbc.msn.com/id/20431006
  39. Phillips, M., & Spitzberg, B. H. (2009). MySpace or Yours? Social Networking Sites Surveillance in Romantic Relationships. Western States Communication Association: Mesa, AZ, USA.
  40. Rode, J. C. (2004). Job satisfaction and life satisfaction revisited: A longitudinal test of an integrated model. Human Relations, 57, 1205–1230.
  41. Tak, J. K., & Oh, H. S. (2016). Effect of Authentic Leadership on Organizational Citizenship Behaviors through Mediating Roles of Followers’ Self- awareness and Psychological Ownership. Journal of Distribution Science, 14(3), 11-22.
  42. Tokunaga, R. S. (2011). Social networking site or social surveillance site? Understanding the use of interpersonal electronic surveillance in romantic relationships. Computer Human Behavior, 27, 705-713.
  43. Turel, O., & Serenko, A. (2012). The benefits and dangers of enjoyment with social networking websites. European Journal of Information System, 21, 512-528.
  44. Yang, H. C., Sun, I. S., & Park, S. H. (2015). Perceived Employment Instability Effect on Psychological Well-being and Job Satisfaction: Resilience and Character Strength as Mediator. East Asian Journal of Business Management, 5(4), 29-35.
  45. Zapf, D., & Einarsen, S. (2003). Individual antecedents of bullying: Victims and perpetrators. In Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. (Eds.). Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice. London: Taylor & Francis.