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ISSN : 2233-4165(Print)
ISSN : 2233-5382(Online)
Journal of Industrial Distribution & Business Vol.8 No.7 pp.21-29

Workplace Violence and Social Network Service Addiction

Young-Keun Choi
Assistant Professor, Division of Business Administration, College of Business, Sangmyung University, Seoul, Korea. Tel: +82-2-781-7540, E-mail:
October 10, 2017. November 2, 2017. December 15, 2017.


Purpose - The purpose of this study is to investigate the impact of organizational politics on employees’ social network service addiction and how it influences their job satisfaction and organizational citizenship behavior. And this study explores if leader-member exchange can moderate the relationship between organizational politics and social network service addiction.
Research, design, data, and methodology - For this, this study collected data from 305 employees in Korean companies through a survey method and uses SPSS 18.0 for hierarchical regression analysis in the hypothesis test.
Results - First, organizational politics increases immersion, compulsion and association among the sub-factors of social network service addiction. Second, each phenomena of social network service addiction such as salience, compulsion and association decrease each relevant factors of job satisfaction and organizational citizen behavior. Third, compulsion and association among the sub-factors of social network service addiction play the mediating roles between organizational politics and each relevant factors of job satisfaction/organizational citizen behavior. Finally, some of sub-factors of leader-member exchange decrease the effect of each characteristics of organizational politics on immersion, compulsion and association among the sub-factors of social network service addiction.
Conclusions - This study provides some of managerial implications to corporate executives who try to manage organizational attitude.

JEL Classifications: C12, C83, M12, M14.


    Sangmyung University




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